Digital Lightwave Announces Innovative Online Customer Portal - service.YOU(TM) |
Digital Lightwave, Inc.
5775 Rio Vista Dr.
Clearwater, FL, 33760
USA
Press release date: August 3, 2011
ST. PETERSBURG, Fla. - August 3, 2011 - Digital Lightwave, Inc. today announced service.YOU(TM), an online customer portal designed to help customers extract maximum value from their Digital Lightwave test products.
"Available via free access, service.YOU(TM) puts key information and tools at the fingertips of our customers," said Tom Newhart, Vice President of Sales. "It is an on-demand world and we want our customers to get real time solutions to their testing needs."
Designed to reduce customers operating costs by simplifying the rollout of software upgrades and new functionalities, service.YOU(TM) provides instant access to the latest Digital Lightwave technologies as well as the latest user guides, application notes and white papers.
service.YOU(TM) integrates with Digital Lightwave's in-house support systems giving the customer ability to access the service history and current status of all their NIC Platform products, on a real-time basis, 24/7.
In conjunction with this new online resource, Digital Lightwave is now offering free quarterly software updates for all NICs. Customers can easily download the latest upgrade software and sign up to receive notices of future updates.
To find out more about the service.YOU(TM) and all Digital Lightwave products, please visit www.lightwave.com.
About Digital Lightwave
Digital Lightwave, Inc. provides the global communications networking industry with products, technology and services that enable the efficient development, deployment and management of highperformance networks. Digital Lightwave's customers rely on its offerings to optimize network performance and ensure service reliability. More information is available at www.lightwave.com.
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