ThomasNet News Logo
Sign Up | Log In | ThomasNet Home | Promote Your Business

Customer Service Changes and Expansion

Print | 
Email |  Comment   Share  

Precision Finishing, Inc.
708 Lawn Ave.
Sellersville, PA, 18960

Press release date: April 16, 2014

Precision Finishing Inc. is growing steadily; as such we have been restructuring our customer service team with the intent to provide more focus and expertise for all of our customers.

With this growth comes some changes which started a couple of years ago when we took advantage of Laura Rambo’s customer service experience and moved her into an inside sales position.  Dawn Bryan was then introduced as our new customer service representative who handled all customer service resale and contract shop calls.

With the growth of our contract shop and the attention to detail it requires, Dawn will focus solely on job shop customers.

This will be a tremendous help in timely follow-up on in-house projects for status updates and to ensure information is flowing through the contract facility to meet our customer’s requests.  Dawn has done a great job in assisting all of our customers and she is very excited to be concentrating on our job shop customers.

Subsequently, Becki Banner has been newly hired to focus on customer service to our resale, distributor and Chemtrol customers.  Becki is currently training and mentoring under Nina Hollenbach; our sales coordinator, and expect her to deliver the customer service our customers have become accustomed to.

Lastly, to give us even more versatility we have trained and utilized Valerie McAleavey; located at Checker Industries, to be our back up customer service representative for both of our Philadelphia and Pittsburgh locations.

As you can see we have made a substantial commitment to how we are going to service the variety of customers we have. Our overall objective is to improve our response times to our customers and to create a solid foundation for future growth.

Jeff Bell
Precision Finishing Inc./Checker Industries
708 Lawn Avenue
Sellersville, PA 18960
Print | 
Email |  Comment   Share  
Contacts: View detailed contact information.


Post a comment about this story

(your e-mail address will not be posted)
Comment title:
To submit comment, enter the security code shown below and press 'Post Comment'.

| Featured Manufacturing Jobs
 Other News from this company:
Checker Industries Expands Contract Shop
New Blast Room Added To Facility
Flocculation Treatment of Vibratory Water
What Is Ball Burnishing?
More ....
 Tools for you
Watch Company 
View Company Profile
Company web site
More news from this company
E-mail this story to a friend
Save Story

Home  |  My ThomasNet News®  |  Industry Market Trends®  |  Submit Release  |  Advertise  |  Contact News  |  About Us
Brought to you by        Browse ThomasNet Directory

Copyright © 2014 Thomas Publishing Company. All Rights Reserved.
Terms of Use - Privacy Policy

Error close

Please enter a valid email address