CCC ONE(TM) Total Repair Platform Enters New Phase of Enhancements |
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CCC Information Services, Inc.
444-T Merchandise Mart Plaza
Chicago, IL, 60654
USA
Press release date: June 16, 2009
Continuous Customer Input Helps Evolve Integrated Collision Repair Workflow Solution
CHICAGO, June 16 /-- CCC Information Services Inc. announced that its CCC ONE(TM) total repair platform (www.CCC.CCCIS.com/ONE) has entered a new phase of workflow enhancements with the latest version release. CCC ONE(TM) goes well beyond traditional shop management software by helping repairers manage their business instead of their software applications.
Key among the enhancements within the available release is a new series of dashboards that provide a single view of tasks by role, enabling users to manage their work more efficiently - something users had been wanting. "I really like the system and the way it feels and navigates. It's a very cutting-edge program," said Leo Kozadinos, President of Nationwide Collision Centers in Houston, Texas. "I also like the fact that we were able to give suggestions and see our comments incorporated."
Within the application, CCC ONE customers have a link to CCC's development group where they can submit enhancement suggestions. CCC in turn evaluates such suggestions and determines whether or not to incorporate them into cyclical releases. To date, hundreds of customer recommendations - ranging from document configuration to accounting export processes to dashboard reports for parts, labor, production schedule and shop calendar - are now part of the CCC ONE(TM) platform.
CCC ONE uses a simple desktop interface to connect to servers hosted by CCC, eliminating the need for repairers to manage servers and databases. It gives both single-location and multi-store collision repairers the ability to manage the customer experience from the initial opportunity all the way through to back-end financial management. That includes parts, labor and production management.
"The parts ordering process in CCC ONE is amazing. We've basically eliminated our parts-ordering errors," said Andrew Pierce, Manager of Extreme Auto Body in Shelton, Washington. "Managing tasks is a benefit we were looking for and CCC ONE delivers."
For more information, visit CCC.CCCIS.com/ONE. To schedule a demo, call CCC at 800-463-6348.
About CCC Information Services Inc.
CCC brings together what matters most - insight to make the best decisions, connections into the largest auto claims network and superior productivity through an innovative single platform. Founded in 1980, CCC is the nation's leading provider of advanced software, workflow tools and enabling technologies to the automotive claims and collision repair industries. Its client base includes more than 350 insurance companies and 20,000 repair facilities. CCC also delivers the most comprehensive, best in class industry insight by leveraging data captured from the millions of transactions processed through its network, and the forward-looking, trusted advisor perspective of its people. You can find out more about CCC Information Services Inc. by visiting the company's web site at www.cccis.com.
CONTACT: John Harris, External Communications of CCC Information Services Inc., +1-312-229-2693, jharris@cccis.com
Web Site: http://ccc.cccis.com/
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