BÖWE BELL + HOWELL Announces Strategic Agreement with ArcaTech Systems
BBH to Service ArcaTech's Industry-Leading Cash Dispensers and Cash Recycling Systems
Durham, N.C., Oct. 5, 2010 - BÖWE BELL + HOWELL (BBH), today announced that it has entered into a new strategic agreement to provide service and support for ArcaTech Systems, a world leader in cash handling systems based in Mebane, N.C. Under the terms of the agreement, BBH will service the company's cash dispensers and recyclers throughout North America. The agreement builds on BBH's expanding service offerings across multiple markets, including those that use systems such as currency sorters, printers and third-party equipment.
"The agreement leverages BBH's nationwide service organization and our experience with high-value, complex currency systems," said John Tarascio, BBH chief operating officer. "ArcaTech Systems shares the same high standards for quality and customer service, both of which were critical in our decision to partner together."
"Our products and services are mission-critical to our customers, and BBH's field service organization has the capacity and infrastructure to provide rapid problem resolution and maximum uptime," said Mort O'Sullivan, president and founder of ArcaTech Systems. "With our rapid expansion worldwide, it is very important for our clients to have their service needs handled quickly and effectively."
ArcaTech's cash recyclers, dispensers and transaction technology components are used in financial institutions, retail stores, gaming and parking facilities, car washes and companies that develop kiosks for self-service checkout and bill payment. Many of the largest companies in these fields have come to rely on ArcaTech for their cash handling technology and systems.
For further information on BÖWE BELL + HOWELL, visit www.bowebellhowell.com.
About BÖWE BELL + HOWELL
Headquartered in Wheeling, Ill., BÖWE BELL + HOWELL is a leading provider of high-performance document management solutions and services. The company pioneered gripper arm mail-inserting systems in 1938, and has one of the world's largest installed bases of such inserters as a result of the technology's flexibility, performance and reliability. The company's complete portfolio of inserting, sorting, plastic card, integrity, cutting, packaging, print-on-demand and software solutions is the most comprehensive product offering for paper-based and digital mail communications. These solutions are supported by one of the largest dedicated service organizations in the industry. For further information on BÖWE BELL + HOWELL, please visit www.bowebellhowell.com.
About ArcaTech Systems
ArcaTech Systems is a leading supplier of transaction automation solutions for the financial, retail and self-service industries. Since the company began in 1998, ArcaTech has experienced strong, consistent growth and now has operations in the United States, the United Kingdom, Germany, Russia, India and China. As more companies seek new and better ways to serve their customers with transaction automation solutions, and with the continued growth of the self-service industry, ArcaTech's vision and commitment to customer service and technological innovation have helped the company become an industry leader. To find out more about ArcaTech Systems, visit www.arcatechsystems.com, e-mail info@arcatechsystems.com or call 919-442-5200.
