Herzliya, Israel | October 23, 2007, a global provider of Business Control, Billing and CRM solutions for service providers, today announced that it has successfully completed the installation and implementation of Leap(TM) Billing, a comprehensive end-to-end billing and customer care solution, at Cameroon Telecommunications (Camtel).
Camtel is Cameroon's national telecommunications provider, providing a wide range of telephony services to its consumer and business customers, including national and international telephony, Internet services, leased lines, satellite communications, and wireless CDMA.
With the introduction of Leap Billing, Camtel is now able to deliver new and exciting services to its customers while at the same time benefiting from creative billing schemes. The key benefit to the customer will be a single, unified bill that outlines the different services they have used from across the package that they subscribe to. The bill details all of the services that they have been charged for, from wireline telephony and internet services to wireless CDMA usage. The Customer Management solution also provides all of Camtel's customers with a single point of contact for all their queries.
The implementation includes FTS' Leap Billing interconnect, rating (featuring the company's patented Do Tree(TM)) and customer management platforms. FTS' Leap solutions are based on Business Control Layer Technology, which is a software layer residing alongside the network/OSS and BSS system. The Leap Billing solution enables Camtel to develop new revenue opportunities via enhanced customer support and experience.
"Leap Billing opens Camtel up to a new world of services and flexibility," said David Nkoto Emane, Camtel's Director General. "In addition to the new services we are able to provide, Leap Billing also improves our subscriber-facing activities. We can now offer our subscribers true unified bills and state-of-the-art customer management capabilities. On top of this, we saw an immediate RoI as the system allows us to improve our revenue collection."
"The current deployment is an important milestone in a larger, long-term project with Camtel," said David O'Reilly, Sales Director, Africa at FTS. "We are pleased that we have gained Camtel's trust to support its ongoing plans, and we are looking forward to developing our relationship with them."
The Camtel deployment went live with SUN's T2000 Application Servers and data storage, a result of FTS' aggressive partnering plan whereby the company engages with local and global partners to address market needs.
About Camtel
Cameroon Telecommunications (Camtel) is Cameroon's national telecommunications service provider, offering voice, data, VSAT and internet services. Established in 1998, Camtel is wholly owned by the Government of Cameroon and serves its local high-tech, industrial and service sectors. Camtel's modern CAMPAC packet transmission network, and its full range of advanced telephony services, operates as the hub for Cameroon's lively national and international commercial transactions and business communications. For more information, please visit Camtel at: http://www.camtel.cm/.
About FTS
FTS is a leading provider of Business Control, Billing and CRM solutions for communications service providers. FTS pioneered the Business Control Layer market and is the leading player in the space. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction. FTS deploys its full range of end-to-end, stand-alone and add-on solutions to customers in over 40 countries and has implemented solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations. Serving the evolving needs of both traditional and next generation service providers; the company's operations comprise four international R&D locations and strategically located sales support offices worldwide. FTS is one of EMEA's fastest growing technology companies, consistently earning a place within the Deloitte Technology Fast-500 EMEA listing. Company Information: Name: FTS Address: 902 Clint Moore Rd. City: Boca Raton State: FL ZIP: 33487 Country: USA Phone: 561-999-8000 http://www.fts-soft.com/
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