PORTLAND, Ore. and SAN FRANCISCO, April 16 // -- Web 2.0 Expo -- Act/On Software and WebEx (NASDAQ:WEBX), the leading provider of on-demand applications for collaborative business, today announced that Act/On Software has joined the WebEx Connect Developer Network to make the Act/On Messaging Service available via WebEx Connect.
WebEx Connect, the first collaborative on-demand platform, will enable developers and customers to integrate multiple applications to create powerful collaborative business "mashup" solutions from best-of-breed web-based, on- premises and desktop applications. The integration of the Act/On Messaging Service into WebEx Connect enables rich communication workflows that facilitate and automate the setting up of real-time WebEx meetings and any subsequent follow up. In addition, the "presence" information in WebEx Connect gets extended with events such as messages being opened, attachments being accessed, recipients accepting invitations.
The Act/On Messaging Service allows front-office professionals to create, send, manage and track branded and actionable business communications using their existing email infrastructure. Typical business- and sales-oriented tasks such as following up on prospects and staying in touch through the sales process, scheduling and organizing a conference call, inviting customers to a webcast and confirming attendance, planning and organizing an event, and many other such processes can all be managed efficiently with the Act/On service. It works seamlessly with WebEx and WebEx WebOffice for real-time collaboration. It is integrated with Salesforce.com for customer data and with Outlook for your contacts and calendar.
"With WebEx Connect, you have a platform that focuses on real time communication and collaboration. The Act/On service extends this platform to automate and manage the process flows that are required before, during, and after real time communications," said Raghu Raghavan, CEO of Act/On Software Inc. "We just plug into WebEx Connect and your existing e-mail infrastructure and deliver a true 24/7 customer interaction management application."
The Act/On Messaging Service is one of the many applications users will be able to access through the WebEx Connect Marketplace of applications. WebEx Connect will enable users to integrate data from multiple applications into collaborative workspaces, custom designed for their particular workflows and business processes. Unlike traditional transactional applications, WebEx Connect is designed to improve productivity by enhancing collaboration and interaction between individuals. By leveraging open Web 2.0 protocols and collaborative WebEx applications programming interfaces (APIs), WebEx Connect will make it easy to adapt on-demand, desktop, and enterprise applications to create composite, "mashup" applications.
"The Act/On service builds on the web collaboration strengths of WebEx Connect to deliver a comprehensive business communication and customer interaction application," said Shankar Iyar, vice president, WebEx Connect ecosystem. "It redefines the way customers can use e-mail to support business process flows from the within the WebEx Connect platform. Complementary service offerings such as the Act/On service represent the true promise of our vision for WebEx Connect."
The WebEx Connect Developer Network provides the tools, training, resources and community that developers need to build and market applications for WebEx Connect. Developers can access WebEx Connect documentation, APIs, a "sandbox" development platform and join the partner program to access a beta WebEx Connect client. WebEx Connect partner marketing services can help developers generate go-to-market strategies and leads for the applications on the WebEx Connect Marketplace. To learn more about the WebEx Connect Developer Network program, go to, http://community.webex.com/connect
About Act/On Software Inc.
Act/On Software, Inc. is a provider of next-generation communication and collaboration services that transform business e-mail into a true customer communication management service. Act/On Software, Inc. is a privately held company, with headquarters in Portland, Oregon. For additional information, please visit www.actonsoftware.com or send e-mail to info@actonsoftware.com.
About WebEx
With 2.2 million registered users, WebEx is the global leader in on-demand applications for collaborative business on the web. These applications enhance high-touch business processes, such as sales and training, with efficient web- touch interactions. As an on-demand provider, WebEx is able to facilitate both internal and external collaboration. WebEx delivers its range of applications over the WebEx MediaTone Network, a global network specifically designed for the secure delivery of on-demand applications. WebEx applications support multipoint videoconferencing, web conferencing and application remote control. WebEx is based in Santa Clara, California and has regional headquarters in Europe, Asia and Australia. Please call toll free 877-509-3239 or visit http://www.webex.com/ for more information
WebEx and MediaTone are trademarks and/or registered trademarks of WebEx Communications, Inc.
Source: WebEx Communications, Inc.
CONTACT: Colin Smith, WebEx, +1-408-566-5694, colin.smith@webex.com
Web site: http://www.webex.com/ http://www.actonsoftware.com/ http://community.webex.com/connect Company Information: Name: WebEx Communications, Inc. Address: 3979 Freedom Circle City: Santa Clara State: CA ZIP: 95054 Country: USA Phone: 408-435-7000 http://www.webex.com/
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