4CS Announces New Offering of Its Products in a Comprehensive Suite Named 'Service Suite,' at Warranty Chain Management Conference in Orlando, Florida |
(Archive News Story - Products mentioned in this Archive News Story may or may not be available from the manufacturer.)
4CS, Inc
1201 7th Street
East Moline, IL, 61244
USA
Press release date: March 12, 2009
ORLANDO, Fla., March 12 /-- 4CS, Inc., a leading provider of Service Customer Lifecycle Management (SLM) solutions, is pleased to announce its newest product set, Service Suite.
"We have been working hard to build our product solutions into a cohesive suite that brings new value to our customers," said Ashok Kartham, CEO of 4CS. "Now, our customers can perform tasks that just were not available with other island solutions."
With common user screens, information shared across all products, custom-tailored processes, and fluid connections throughout their environment, 4CS products bring the best to our customers' entire service universe.
Products within our Service Suite include:
-- iWarranty - Warranty Lifecycle Management
-- iService - Service Lifecycle Management
-- iParts - Service Parts Management
-- iSupport - Technical and Customer Support Management
-- iFleet- Fleet Service Program Management
-- iOwn - Product ownership and usage management
4CS software products include shared building blocks like Service Hub, Service Intelligence and Service Exchange, which significantly enhance the value of the service chain resulting in added service revenue and profitability for our customers.
Sample shared tools and functions include:
Service portal
Rules and workflows
Service intelligence
Database, data warehouse, and data structure
Partners, customers, dealers
Products, components, parts, labor
Policies and coverages
Integrations, ERP, CRM, Parts, etc
User interface and interoperability
4CS has also created a new pricing structure to help customers extend their solution throughout the service chain at a special suite price. Now it is even easier for customers to improve their results with an extended service chain solution at a very effective cost.
4CS is a leading provider of Service Lifecycle Management solutions. The 4CS Service Lifecycle Management applications provide proactive and collaborative service solutions that enable business to meet changing needs throughout the customer's life, concentrating on the post-sale or aftermarket stages.
For more information, visit www.4CS.com or call 800.709.8773
CONTACT: Philip Cunningham of 4CS, Inc., +1-309-751-6144
Web Site: http://www.4cs.com/
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