Uptivity Inc.

Software

Uptivity and TASKE Technology, Inc. to Provide an Integrated Workforce Management Solution for Contact Centers Worldwide

COLUMBUS, Ohio- — Uptivity (formerly CallCopy), a leading provider of workforce management (WFM) solutions, today announced it has partnered with TASKE Technology, Inc., a Canadian provider of contact center software solutions. The TASKE solution optimizes customer interactions, minimizes customer frustration, and enables innovation that increases operating efficiency. Integrating the Clarity...

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Software

Uptivity and TASKE Technology, Inc. to Provide an Integrated Workforce Management Solution for Contact Centers Worldwide

COLUMBUS, OhioÂ- — Uptivity (formerly CallCopy), a leading provider of workforce management (WFM) solutions, today announced it has partnered with TASKE Technology, Inc., a Canadian provider of contact center software solutions. The TASKE solution optimizes customer interactions, minimizes customer frustration, and enables innovation that increases operating efficiency. Integrating the...

Read More »
Software

Call/Contact Center Software includes gamification platform.

To motivate employees to meet performance standards, Uptivity Discover Suite v5.3 includes gamification platform that lets managers set measurable goals and recognize achievements with points. Dashboard provides agents with achievements list, accomplishments, and ranking. Additional features include ad hoc reporting, range of supported data sources, in-progress quality assurances form saving, and...

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Software

Call/Contact Center Software includes gamification platform.

To motivate employees to meet performance standards, Uptivity Discover Suite v5.3 includes gamification platform that lets managers set measurable goals and recognize achievements with points. Dashboard provides agents with achievements list, accomplishments, and ranking. Additional features include ad hoc reporting, range of supported data sources, in-progress quality assurances form saving, and...

Read More »
Software

Uptivity and TASKE Technology, Inc. to Provide an Integrated Workforce Management Solution for Contact Centers Worldwide

COLUMBUS, Ohio- — Uptivity (formerly CallCopy), a leading provider of workforce management (WFM) solutions, today announced it has partnered with TASKE Technology, Inc., a Canadian provider of contact center software solutions. The TASKE solution optimizes customer interactions, minimizes customer frustration, and enables innovation that increases operating efficiency. Integrating the Clarity...

Read More »
Software

Uptivity and TASKE Technology, Inc. to Provide an Integrated Workforce Management Solution for Contact Centers Worldwide

COLUMBUS, OhioÂ- — Uptivity (formerly CallCopy), a leading provider of workforce management (WFM) solutions, today announced it has partnered with TASKE Technology, Inc., a Canadian provider of contact center software solutions. The TASKE solution optimizes customer interactions, minimizes customer frustration, and enables innovation that increases operating efficiency. Integrating the...

Read More »
Software

Call/Contact Center Software includes gamification platform.

To motivate employees to meet performance standards, Uptivity Discover Suite v5.3 includes gamification platform that lets managers set measurable goals and recognize achievements with points. Dashboard provides agents with achievements list, accomplishments, and ranking. Additional features include ad hoc reporting, range of supported data sources, in-progress quality assurances form saving, and...

Read More »
Software

Call/Contact Center Software includes gamification platform.

To motivate employees to meet performance standards, Uptivity Discover Suite v5.3 includes gamification platform that lets managers set measurable goals and recognize achievements with points. Dashboard provides agents with achievements list, accomplishments, and ranking. Additional features include ad hoc reporting, range of supported data sources, in-progress quality assurances form saving, and...

Read More »

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