Arcosoft Inc.
Ontario L4S 0A1 CAN
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VoIP Software bridges long distance calls to Skype.
With VONaLink DialBridge, when users call their SkypeIn number from cell phone, software connects call to configured SkypeOut number. Up to 10 SkypeIn numbers may be mapped to SkypeOut numbers, and changed at any time. Running on Windows XP, 2003, and 2000 alongside Skype client, DialBridge also supports callback: instead of outgoing call from cell phone, call is turned into an incoming call,...
Read More »Vonalink Teamrecord Receives a 2007 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Richmond Hill, Ontario - May 25, 2007 - Arcosoft Inc. announced today that Technology Marketing Corporation's (TMC) Customer Interaction Solutions magazine (www.cismag.com) has named VONaLink TeamRecord as a recipient of a 2007 IP Contact Center Technology Pioneer Award. Customer Interaction Solutions has been the leading publication in CRM, call center and teleservices industries since 1982....
Read More »Caller ID Software provides screen pops and rejects calls.
Designed to work on any VoIP phone system based on open SIP standard, VONaLink ScreenPop extracts caller ID by monitoring network packets. Using caller ID of incoming call, program searches for caller in Microsoft Outlook contacts, or launches custom applications to search web or company database. If caller is found, information is popped on screen. Unwanted callers can be added to reject list.
Read More »Software provides VoIP call recording.
Designed to work with any VoIP phone system based on open SIP standard, VONaLink SoloRecord records phone calls and provides screen pops. Call is recorded as stereo WAV or MP3, and inaudible watermark can be added to recording for later verification that file has not been changed. Using caller ID of incoming call, SoloRecord searches for caller in Microsoft Outlook contacts, or launches custom...
Read More »VoIP Software bridges long distance calls to Skype.
With VONaLink DialBridge, when users call their SkypeIn number from cell phone, software connects call to configured SkypeOut number. Up to 10 SkypeIn numbers may be mapped to SkypeOut numbers, and changed at any time. Running on Windows XP, 2003, and 2000 alongside Skype client, DialBridge also supports callback: instead of outgoing call from cell phone, call is turned into an incoming call,...
Read More »Vonalink Teamrecord Receives a 2007 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine
Richmond Hill, Ontario - May 25, 2007 - Arcosoft Inc. announced today that Technology Marketing Corporation's (TMC) Customer Interaction Solutions magazine (www.cismag.com) has named VONaLink TeamRecord as a recipient of a 2007 IP Contact Center Technology Pioneer Award. Customer Interaction Solutions has been the leading publication in CRM, call center and teleservices industries since 1982....
Read More »Caller ID Software provides screen pops and rejects calls.
Designed to work on any VoIP phone system based on open SIP standard, VONaLink ScreenPop extracts caller ID by monitoring network packets. Using caller ID of incoming call, program searches for caller in Microsoft Outlook contacts, or launches custom applications to search web or company database. If caller is found, information is popped on screen. Unwanted callers can be added to reject list.
Read More »Software provides VoIP call recording.
Designed to work with any VoIP phone system based on open SIP standard, VONaLink SoloRecord records phone calls and provides screen pops. Call is recorded as stereo WAV or MP3, and inaudible watermark can be added to recording for later verification that file has not been changed. Using caller ID of incoming call, SoloRecord searches for caller in Microsoft Outlook contacts, or launches custom...
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