Editor’s Note: The Culture Club

Over the past two weeks, one theme has recurred in my work and travels: business transformation, notably in procurement.


Earlier this month, I moderated an Institute for Supply Management-New York executive panel on workforce talent and transformation. On Tuesday in Orlando, I was in the audience for a back-to-back general session and executive panel on procurement transformation at SciQuest’s NextLevel 2014 conference. Clearly, transformation is on the minds of many now.

Organizational transformation, as a generator of innovation, better processes, and success in procurement or anywhere else, isn’t any groundbreaking concept. But why are we still not getting any better at it? A new report says it’s often due to lack of a supporting company culture at many organizations (see Industry Crib Sheet). Management can demand change, but it takes commitment by talented employees all the way down the line to make it stick.

This past Monday at NextLevel, the keynote was Mike Eruzione, captain of the 1980 Olympic hockey club that beat the mighty Soviets in the “Miracle on Ice.” He reinforced the age-old adage that winning teams are built on winning attitudes, heart, and complete buy-in. It took time for coach Herb Brooks to instill a winning team culture, Eruzione admitted, but once in place, it motivated 20 talented kids to do the improbable.
William Ng, Editor-in-Chief, wng@thomasnet.com.

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