Light Friday: Creativity in Comfort Food Production and Delivery
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Plus: “Can You Help Me Fix My Toilet?” and Other Surprising IT Help Desk Requests.

Unexpected IT Help Desk Requests

Many working professionals today are asked to address issues outside the scope of their job description. IT staff, in particular, seem the most vulnerable to this, according to a recent Robert Half Technology survey.

Based on interviews with more than 1,400 chief information officers (CIOs) from companies across the United States, the staffing firm uncovered a number of bizarre, even downright ridiculous, help desk requests of CIOs and their support staff, including:

  • “How do I remove a sesame seed from the keyboard?”
  • “I need help drilling holes in the wall.”
  • “Can I turn on the coffee pot with my computer?”
  • “I dropped my phone in the toilet. What should I do?”
  • “We need you to fix the microwave in the lunchroom.”
  • “Can you recommend a good dry cleaner?”
  • “Can you help me fix my toilet?”
  • “My car’s cup holder is broken. Can you fix it?”
  • “Can you help me repair a washing machine?”
  • “Where can I find a video of Elvis Presley online?”
  • “I’d like to download the entire Internet so I can take it with me.”

“Beyond their entertainment value, these unusual requests demonstrate the strong customer service skills necessary to work in the help desk and technical support fields,” John Reed, executive director of Robert Half Technology, said in a statement. “The best IT professionals are composed and empathetic – and, of course, have a good sense of humor.”

Creativity in Food Production and Delivery

As part of its special summer menu, Burger King is combining two indulgent foods into a single, calorific monstrosity: vanilla soft serve topped with fudge, caramel, bacon crumbles and a piece of bacon. The bacon sundae comes on the heels of Taco Bell’s wildly popular Doritos Locos Taco, which became the most successful product launch in the chain’s history.

This got IMT wondering what other outside-the-bun thinking is occurring in the realms of fast food, junk food and comfort food. Here are a few that stand out:

We’ve already seen 3-D printers that churn out chocolate delights, but New York University graduate student Marko Manriquez has developed a 3-D printer that assembles made-to-order, edible burritos using a custom iPhone app. According to Fast Company’s Co.Design, “Burritobot is more than just a stunt novelty – it’s a sneak peak at the future of fast food.”

Invented by Italian Claudio Torghel and distributed by A1 Concepts, the Let’s Pizza vending machine creates 10-inch pizzas from scratch in 2.5 minutes using infrared ovens and fresh ingredients. The vending machine has been serving its pizzas in Europe for about three years, according to WebProNews. A1 Concepts, based out of the Netherlands, plans to open a U.S. headquarters in the Atlanta area later this year.

Cupcake bakery Sprinkles Cupcakes recently launched its 24-hour cupcake ATM in Beverly Hills, dispensing freshly baked mini-cakes, cupcake mix, clothing and even treats for dogs. All you have to do is insert your debit or credit card and purchase a cupcake of your choice. Billed as the first cupcake “automat,” the cupcake dispenser can hold 600 orders at capacity, according to




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