In the updated and revised edition of the bestselling Topgrading, industrial psychologist and consultant Bradford Smart explains how top-performing companies build success through the training and development of their employees, and offers strategies on how businesses can tackle staff improvement effectively.

Hardcover, 592pp

Penguin Group, August 2005

ISBN-13: ISBN-13: 9781591840817

Barnes & Noble online price: $21.56

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SYNOPSIS

FROM THE PUBLISHER
Great companies don’t just depend on strategies — they depend on people. The more great people on your team, the more successful your organization will be. But that’s easier said than done. Statistically, half of all employment decisions result in a mishire: The wrong person winds up in the wrong job. But companies that have followed Bradford Smart’s advice in Topgrading have boosted their successful hiring rate to 90 percent or better, giving them an unbeatable competitive advantage.

Now Smart has fully revised his 1999 management classic to reintroduce the topgrading concept, which works for companies large and small in any industry. The author spells out his practical approach to finding and managing A-level talent — as well as coaching B players to turn them into A players. He provides intriguing case studies drawn from more than 4,000 in-depth interviews.

As Smart writes in his introduction, “All organizations, all businesses live or die mostly on their talent, and any manager who fails to topgrade is nuts, or a C player… Those who, way deep down, would sooner see an organization die than nudge an incompetent person out of a job should not read this book… Topgrading is for A players and all those aspiring to be A players.”