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Turning Business Failure into Success

Everyone experiences a letdown at work from time to time, but a bungled assignment or project failure doesn’t always have to become a long-term problem. In fact, there are numerous ways to turn a workplace failure into a success.



Whether confronting a personal error that hurts the completion of an assignment or one that will have company-wide repercussions, dealing with work failures is sometimes an unavoidable part of professional life. While it may be troubling, there is always something to be learned from a mistake. By examining what went wrong and looking for ways to improve future performance, you can develop strategies that will lead to long-term success.

The first step in learning to work through business failures is to acknowledge the problem and evaluate your own degree of responsibility in it. This can be trickier than it seems because for many people the tendency is to rationalize errors and find excuses for them.

“Most of us find it difficult to see a failure in an analytical, impartial fashion; many of us were raised to believe that if we failed at something, we were failures. Therefore, as adults, we take failure personally, believing our lack of success indicates a lack of character. Instead, we must look at the situation objectively, as a matter of cause and effect,” business advice journal Advisor Today says.

Logically examining the steps that lead to the failure is an effective way of identifying the source of the mistake. Whether or not the fault lies mostly on you, it becomes necessary to look for ways to avoid making the same mistake again or setting conditions that reduce the possibility of error.

“How you handle a crisis has a dramatic impact on how you will succeed from that point forward,” Advisor Today explains. “You can choose to fall in the direction of your next goal, treating the fall as a sort of awkward but valuable step along the path of your life and career. If, instead of dwelling on the circumstances of the past, you can manage to move forward, your fall will send you in the direction of your goals.”

In some cases, a major failure can highlight the organizational changes a company or team needs to make in order to perform more effectively. BNET’s management blog The Corner Office illustrates some of the business components that can be positively affected through a work failure:

  • Change Management — An attempt to change a system or process that involves many people is likely to encounter numerous failures, but these misfires enable an effective change management strategy to take shape.
  • Employees — Workers rarely start off with a mastery of all their duties. The mistakes that inevitably arise with new employees can eventually lead them to better performance.
  • Turnaround — Reversing a downward trend in a business usually begins with identifying the mistakes to find a collective solution for turning the problem around.
  • Managing Workers — Like employees, managers do not usually begin as experts on how to get the most from their workers, but must learn through their mistakes.
  • Innovation — A large part of the innovation cycle is based on trial and error, particularly among start-ups. Entrepreneurs often have to fail numerous times before getting it right.
  • Strategic Planning — Any long-term strategy relies on an evaluation of what’s working and what isn’t. Business failures help identify weaknesses to incorporate into the plan.
  • Relationships — Failed business relationships highlight how to be a better partner and team player.

Even highly successful individuals are not immune from mistakes. In fact, one of the key parts of being successful in business is the ability to process failures and learn to react in an appropriate manner.

Unless a mistake leads to the entire business shutting down, failures can usually be turned into beneficial experiences. As Entrepreneur.com notes: “Entrepreneurs who manage to fail up may be surprised by how much support they receive for future ventures positioning themselves as stronger, savvier operators with far less probability of failure the next time around.”

Earlier

To Better Understand Failures, Try Failing

8 Mistakes Start-ups Make

Workplace Finger-Pointing is Contagious

Resources

7 Ways to Turn Failure into Success
by Daniel R. Castro
Advisor Today, 2010

10 Ways Failure Leads to Success
by Steve Tobak
The Corner Office (BNET), Feb. 1, 2010

Entrepreneurs Turn Business Failure into Success
by Amy S. Choi
Entrepreneur.com, Oct. 17, 2008

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