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Manufacturers Put More Emphasis on E-Business

While it took them longer than companies in other industries, manufacturers are now embracing e-business. According to a new report, they’re prioritizing Web initiatives and expecting e-biz budget hikes:



Manufacturers have typically trailed behind companies in other industries when it comes to adopting e-business initiatives. But that’s about to change, says a new report by SVM E-Business Solutions, which provides Web services to businesses. The report underlines a growing sense among manufacturers that e-business deserves more attention and dollars, according to a recent BtoB article.

Surveying over 80 executives at U.S. manufacturing companies, the E-Business Trends report found that a healthy majority (77%) believed that e-business (defined as Web sites, e-mail, online marketing, intranets and extranets) is “extremely important” or “very important” to their company’s goals. In fact, most (61%) strongly concurred with the statement, “E-business is essential to the long-term success of my company.” (Another 29% agreed.) Moreover, nearly three-quarters of respondents indicated that their company’s Web budget would likely go up over the next two years. Only 1% of those surveyed expected it to decrease while 24% predicted no change in the budget.

When asked to identify their key e-business objectives, respondents said: to give information about the company (88%), produce sales leads (70%), bolster brand awareness (66%) and complement customer service (55%). “Now, they want to take their Web site from a static brochure to one that will provide a more interactive experience for their customers,” David Smith, director of business development at New Jersey-based SVM, tells BtoBonline.com.

Source:

Manufacturers Gear Up for Web Business
Kate Maddox
BtoBonline.com, January 17, 2005
www.btobonline.com/article.cms?articleId=22991

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Comments:
  • James Humphreys
    February 24, 2005

    If manufacturers wish to make their e-business sites more interactive for their customers, they should utilise interactive processes that minimise download times. There is nothing more “off-putting” than a site where the download times are increased due to the designers penchant for fancy graphics, rather than taking the business objectives as being paramount in the design methods and processes.


  • Roger Skaggs
    February 24, 2005

    Manufacturers should allow current customers to sign up for their web services via online. Pricing, Availability and future production schedules online is essential. Hopefully we will see manufacturers moving towards more EDI with distributors.


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