Finding the Customer Balance for Your Business
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Experts agree that a 40-60 ratio of new customers to repeat orders is ideal. If the new-biz level drops too low, watch out!
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Experts agree that a 40-60 ratio of new customers to repeat orders is ideal. If the new-biz level drops too low, watch out!
From Business Week Online: Frontier – The Resource for Entrepreneurs http://www.businessweek.com/smallbiz/content/jan2001/sb20010111_903.htm
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